Reviews of Honeywell Whole Room Heater, 18 x 18 x 19 1/2, Gray (HZ-725)

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There is a major flaw in the design of the Honeywell Whole Room Heater HZ-725. The heater is triggered to shut down completely when it overheats and you cannot reset it yourself. Honeywell recommends you have an electrician check out your electrical system when this occurs. Your only option is to return the heater to Honeywell at your expense plus an additional fee. Honeywell will then reset/repair and return the heater to you.

This heater worked for me for less than one week before completely shutting down. There was nothing I could do to get it started again. My home's electrical system with 3-prong plug outlets was in perfect working order when this occurred.

The problem with returning the heater to Honeywell for repair when this problem occurs is when you get it back from Honeywell, won't the same thing just happen all over again?

It is not my fault the heater triggered overheat; it is the fault of the heater and Honeywell. It is not my fault I cannot reset the heater when it triggers overheat; it is the fault of the heater design and Honeywell.

Do not make the mistake of buying this heater. BEWARE!

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Worked really well for 2 months, and then stopped. The company (KAZ) sent a replacement, which again stopped working after 2 months. Save yourself time and money don't buy it...

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The short review:

Worked great for a month, then it overheated and wouldn't turn on. Apparently, once it overheats, the on/off switch will melt shut, forcing you to either send it in or trash it for a new one. Quality of this heater is low.

The long(er) review:

I bought this heater at a local store, not on Amazon.com, but the review still stands. It worked great for the majority of the winter. Heats a small room fairly quickly on the highest heat setting, but it has no digital display to set an exact temperature setting. It also does not heat the floor, unlike cheaper, similar units. If you leave the heater on overnight, you run the risk of melting the on/off switch into the off position. This can be fixed, but you only have 2 choices if you want to fix it.

1) Send the heater in to Kaz/Honeywell, let them force you to pay $10 to fix the heater, along with postage paid by you and be out of heat for a few days/weeks OR

2) Open it up, voiding the warranty, and fix it yourself.

I chose option 2 and after cleaning off the melted plastic (!!) inside the switch (!!), the heater works once again. It's not easy, but who can complain about a working heater?

Update: 6/2/2011

We've had a few weird months of weather here and I had to use the heater a few times. On one of those days with abnormally cold weather, this heater decided to quit and wouldn't work, no matter how much poking and prodding I did to the switch. I finally bypassed the switch altogether and got the heater to work again.

Bad bad bad design.

Honest reviews on Honeywell Whole Room Heater, 18 x 18 x 19 1/2, Gray (HZ-725)

The header works great... until it triggers its overheat flaw and never works again. I guess I triggered that overheat flaw mentioned a few times in other reviews (which doesn't make any sense since I had it on a fairly low heat setting at the time). And like everybody else, I can't fix the problem myself. All it does now is uselessly take up space in my room. So my options are now (1) spend money I don't have on a new heater in mid-March right before the weather starts to get warm again or (2) wait out the cold weather for a little bit longer and save my money. Either way, I'm not buying another Honeywell heater ever again. I bought this heater in January and now on March 14th it no longer works.

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This heater might work well in a smaller, enclosed room, but it did absolutely nothing for my open dining room. One of its flaws is that the heat is emitted from the top, so if you're trying to get your feet warm (Important! helps your whole body warm up), you're out of luck, as the top of the heater is about two feet off the floor. Also, I don't know if it's just a personal preference of mine or if there really is a difference in efficacy, but heaters that BLOW as opposed to those that just RADIATE seem to warm me, and the room, more quickly and efficiently.

As for the other reviewers mentioning that theirs broke after a short period of time, I'm not even going to comment on that, as I've only had mine for a day. But between the shortcomings I've noticed myself and those I've read about, I'm not going to take any chances. This thing is getting returned as soon as I can get it back into the box. I only wish I'd read the reviews before I purchased.