Saachi SA1650 Electric Non-Stick Roti Chapati Flat Bread Reviews

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List Price: $59.99
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I bought this to make rotis and am very happy with the purchase. The rotis come out great, and they puff up really well. The first few weeks the rotis used to dry up fast, but after using the roti maker for a couple of weeks, the quality of rotis improved. I usually keep the temperature control in the high position. Probably the lower positions would be useful only to reheat.

Update: I would like to change my rating to 1 star. After less than a year o using it, the roti maker just stopped working. It didn't heat up at all. I tried calling their warranty service and they kept hanging up on me. Bad customer service. Even when I asked to speak to the manager, they didn't respond at all. Then the place I bought it from offered to replace it if I bore the shipping cost. I used the new one for another 7-8 months and that one suddenly stopped heating up too. Don't buy this product. It doesn't work or more than 7-8 months and although it has a one year warranty, they will not replace it.

Additional Update: March 2010. I got another one of these because the retailer said they have fixed the issue with the heating element. But all they did was reduce the maximum temperature it heats up to, and now it may not fail, but the Rotis now don't get cooked well at all. It feels uncooked and tastes awful.

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I read the review for this product on Amazon. Lindsey who is one of the 2 reviewers of this product actually had posted a video of the product usage and I was very much convinced by that. I thought the product is good and ordered it immediately. The product arrived in 4-5 days and was in good condition.

The most important problem with the roti maker is

1. the roti/tortilla is not cooked properly. It remains very much uncooked. Even though you see it puff and everything from the inside it remains uncooked which actually causes a lot of acidity problems.

2. Also such an uncooked tortilla when left for a few minutes becomes very dry and difficult to eat. You have to eat the tortilla immediately within 10-15 minutes of the making.

Just imagine if you are making 5-7 tortillas the first one will be come dry and difficult to chew.

3. The product works as described but the tortillas are not at all good for health since they remain uncooked in the inside.

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I am returning this product as it doesn't work well as it is advertised. It takes longer time as well dough sticks too. I bought this assuming it will save my time, but instead it increased my work and frustration when I used it once it arrived.Even rotis become thick too and uncooked. This is not something which works for me and I would keep it. I wanted save others time , so that they won't try it and pay shipping charges without any reason while returning it back. PLEASE DON'T BUY THIS especially for indian rotis.

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IF you want thin, evenly cooked 'Phulka' rotis, then stay away from this product. We have tried various consistency of dough, various temp setting and applying various amount of pressure...but in the end grew quite frustrated with this product.

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I bought a Saachi SA-1650 roti/tortilla maker one month back. I hardly used it 6-7 times only. It was working so well and the roti's came up so good. I was really impressed with it. Suddenly, it stopped working and not getting heated. The thermostat broke down within one month of usage. That's insane. I don't find any customer service numbers on the warranty card or the manual book. I don't know where to contact the company to get a replacement for my defective piece. Could someone please give me the customer service numbers of the company. Looks like many have encountered similar kind of problem with this roti maker.

This roti maker is definitely a good one to buy in the first place with a solid built but guess what, its performance is very short living (ephemeral) and unless the company backs it with a good customer service and warranty replacements, this roti maker can not mark up a good impression on the customers.

Dr. Rajgopal Yadavalli (rajyadavalli@hotmail.com)