I purchased the PAC600T (one step below this unit) from Amazon one year ago. When it arrived, I filled the tank with water, inserted it in the unit and my floor was covered with water less than a minute later. Turns out the unit's plastic base housing was cracked during shipment. Amazon replaced the unit, with the same results for the second unit. At that same time, there must have been lots of returns because Amazon stopped selling the unit. I stepped up to this unit with its slightly higher BTUs and hefty price.
The unit arrived fine, no leaks after filling with water, and I used it most of last summer (in a 14' x 20' room with average height ceiling). The unit puts out cool, definitely not cold, air. The only way to really use the unit is to get it started when the temperature isn't too high, then keep it running. I don't think it would be able to cool a warm room. It simply isn't overly powerful. That may have to do with the fact that it operates at 110 volt, rather than 220 like many AC units that are built into apartment walls.
The unit has been sitting behind my couch all winter. When I went to use it this year, the removable plastic water tank was cracked. It was emptied at the end of the season and not exposed to excessive temperatures, so I don't know what that's about.
I assumed that with the high BTU (and price tag), this would be the unit to use. But I'm going to try one of the less expensive units this year and check out its performance.
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I bought 2 units last year. At first it worked fine. Then, this season, when I started to use the air conditioners, one of the unit leaked at the base, ruining my wood floor. I thought I could just use it without water, and I found it to be very insufficient to cool off the room. I have used different models of pinguino and I found that the newer models are more problematic. If it isn't leaking, then it is the alarm light that kept coming on, shutting down the unit. I followed the maintenance procedure to clean the unit, but it doesn't seem to help. I am fed up with pinquino. I think I may have to switch back to those window units.
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This product,DeLonghi 700T,was about the worst purchase that I have ever made.The unit ran for 10 mins and then shut off.After several attempts,we finally found the service center that replaced the fan motor--after a 4 month wait for the part.But that did not fix the problem--the unit shuts down after a short run.Because all of this has taken so long,Delonghi says that the warranty is now limited and that I have to take the unit to a service center 50 miles away.It has been close to 2 years and I still do not have a functioning air conditioner.
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I purchased a Pinguino PAC 700T 3 years ago. Rated at 12,000 BTUs, it cools about as well as a 6000 BTU in-window unit. However, at the beginning of this summer season, I find that it no longer cools or dehumidifies air. I found DeLonghi's central service number (800-322-3848 in case you need it) and asked for my nearest service/repair center. They informed me that they no longer have any repair centers in Massachusetts. They suggested that I take the unit to Hartford, CT, about 2 hours from Boston where I live. Having paid $1300 for this unit just 3 years ago, I expected better service than this. It appears that DeLonghi maybe doesn't care too much about supporting their products after the sale. This will be my last DeLonghi product of any kind.
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I bought the 700 Pinquino A/C unit because of its excellent energy efficiency and quiet operation. I liked the looks too, so many others look so ugly that I would not have them in my livingroom. I have had the unit for two years now, and so far no problems at all. It works great, and is very quiet, and cools my 700sqft room well, although it takes a while when above 90F. The water reservoir lasts about a day before needing refilling. My only complaint is a minor one: The plastic finish is of good quality, but it scratches easily when moving the unit around and you bump into something. If it had some color matching bumper strips or something around its middle section, that might help. I am happy with this unit.
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