Monday, December 9, 2013

Whynter BWR-281DZ Dual Zone Built-In Wine Refrigerator, 28-Bottle Review

Whynter BWR-281DZ Dual Zone Built-In Wine Refrigerator, 28-Bottle
Customer Ratings: 3.5 stars
List Price: $670.00
Sale Price: $649.99
Today's Bonus: 3% Off
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As a previous Viking wine fridge owner, I've been spoiled. I wasn't expecting anything close given the fraction of the cost. I was duly pleased by what I got in this dual zone wine fridge.

The wine fridge shipped via freight which was a nice surprise. I would not have enjoyed receiving this delivery if had to get beat up by UPS package delivery. Scheduling the delivery ahead of time was also way more convenient than getting that annoying door tag when you miss the delivery. So it was off to a good start.

Packaging was plain but sturdy enough for the item. Handle bar had to be installed and was easy enough. Nice handle bar actually. Easy to grip with no sharp corners. The shelving is very very nice. It's wood trimmed metal shelving, which actually gives it more space in the interior. The shelves are fully removeable and I'm actually no using the bottom most shelf. I store my larger bottle on the bottom. Storage0wise it fits 28 750ml bottles with no problems. I'm actually surprised I a 15" dual zone unit could fit that many bottles. If you want to put larger bottles, just remove the bottom most shelf on either

The actual installation was easy enough and I actually had this put into my library/bar room. Fits well and appears to be ADA compliant with the height, not something I was specifically looking for but was fine with me. The lighting is very sleek. Never realized white LED lighting could look this fancy. Each zone has it's one lighting to it's adequately illuminated. Controls are easy enough and the display is fairly true to actuals based on some basic comparison I did with an oven thermometer. Both zones are pretty distinct and good at keeping their own set temps. The unit itself also runs fairly quiet. I do use the room as a study at times and have not noticed it running in the background. I did catch it cycling once, but it's for the most part subtle. Forgot to mention that the lock on the unit itself was a plus especially with teenagers in the house! The one negative I had was the clarity of the temperature display, slightly difficult to read in lowlight situations.

This is actually a interestingly premium type wine refrigerator that may not have every single refinement of your top end fridges but is certainly not lacking in style and performance. Given the relative price, this is actually a really decent buy.

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I like the look of the unit!!! The maple finish on the drawers matches our cabinets to a tee.

My only issues are that it will not hold 28 regular sized bottles. It seems to be running all the time. It is a little loud when it is running.

The drawers seem a little cheesy.

For the price I still fell it was a good buy.

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They may say 28 bottles, but the fine print is that they must be skinny bottles. Stack 3 one way and 2 the other for 5 racks and three on the bottom. Forgetta about it. I took the bottles I already have and was able to get three per rack for 5 racks and 3 more on the bottom. Expect to fit 18 bottles. Plus it was cramped. Some of the bottles were fat on the bottom and they barely fit vertically. The dual zone has the higher temperature in the upper zone and the lower zone for lower temperatures. So if you want to store red wine, you'll get to store 6 bottles in the upper zone. I was hoping to store more red than white. I'm probably going to stay with the highest temperature on the lower zone and similar temperature on the upper zone so really the dual zone didn't work for me. I'm going to make it low end for red and high end for white so basically it will be a one zone cooler. I must say, Amazon said I would get it on such and such a day at such and such a time and it did. That was impressive to me. It does have a bit of a hum to it, but maybe it's just because it's getting to the correct temperature. I was hoping for more quiet.

Honest reviews on Whynter BWR-281DZ Dual Zone Built-In Wine Refrigerator, 28-Bottle

Cooler was deliver at about 9am I unpacked the unit & read that it should sit up right for 2 or more hours, I let the unit set until about 4pm, plugged it in & set the temps to 54 & 48 degrees, When I started the unit the display showed 68 degrees for both the upper & lower sections. two hours later the readings were 78 degrees for both levels, an hour after that the readings were 84 degrees for both levels.Obviously the unit was defective.

I called customer support & left a message (after hours) with a return phone number. When I did not receive a return call by noon the next day I call customer service again, & was told I had to E-MAIL tech support with the problem. That is where the nightmare started.....After sending the model # the serial # & my contact info along with what the problem was, I received a reply with instructions of how to start trouble shooting the defective unit..The instructions completely dis rearguard all the info I had sent describing the problem..My guess is the reply was a computer generated generic e-mail; push this; set that, check for leaks, BLAH, BLAH, BLAH. Isn't it the manufacture's responsibility to provide a service person to troubleshoot & repair their product when it is ONLY A FEW DAYS OLD!!!

I have NEVER heard of E-MAIL troubleshooting;especially with the customer doing the troubleshooting..... So unless you are prepared to spend DAYS e-mailing Customer Service@

Whynter Innovations Group don't buy from this company. If you do, & you have a problem, brush up on your typing skills....

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