I have it coupled to Honeywell's Red-Link Gateway (also available on Amazon) which plugs into my interent router. This allows me to adjust the thermostat from my smart phone! Who cares?
Well, I work in a sometimes-chilly office above my garage. I used to have a thermostat set on a timer but it never quite fit my erratic schedule -it would turn on when I had to be at a meeting; it would turn off when I wanted to do some early-morning work. (OK, clearly the problem was with ME, not the old thermostat, but you get the idea).
Now whenever I'm ready to work I can go on my smartphone, say, when I wake up, and by the time I've brushed my teeth and gotten dressed, my work space is already at the right temperature. Yahoo!
Tech support on the phone is good. Gave this four stars instead of five for a minor reason -if you have simple tech questions the Honeywell folks are happy to help. But any question beyond the basics and Honeywell insists that they will only talk to a licensed installer. For all you licensed installers out there I certainly respect your talent and expertise, but the crankier part of me is thinking, "I paid for this thing why can't I ask a question?" For example, to perform certain functions you need a passcode, which is hidden on the unit. (Sorry; if I remembered where it is I would tell you!) My friend is a licensed electrician and so was able to speak their language but I still find it a bit annoying. Of course I think that if you just said, "I'm Joe of Joe's Electrical Service" you'd be fine, still...
This items is sold by Planet Plumbing through Amazon and the Planet Plumbing service was superb. (I ordered the wrong item -entirely my fault -and they did a fantastic job of getting the right one to me fast.)
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Honeywell Prestige 2.0 HD is very powerful and easy to install / use / customize. It is capable of controlling commercial HVAC installations, which is also a hint that it is overkill for most simple home installations. Installation instructions are geared toward professional installers (so you need to have a good idea of what you're doing).The main unit is removable, snapping into a wall mounted frame. The electrical connection between the unit and the wall frame is made by two rows of connector pins. If the unit is not properly aligned when you're inserting it the pins can (will) bend. This is not a good connection method (says one that bent 2 pins). (That's why I've deducted one star).
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Love the thermostat and the ability to use my smartphone or tablet to control it from anywhere.Do NOT love that the gateway required to be able to use the wifi features of the thermostat is not included and not clearly noted that it is required and will cost you another almost $100. Ended up buying the gateway because the wifi and remote access was the entire reason that I bought this thermostat, just disappointed that it wasn't included or clearly marked that it was going to cost even more.
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