Reviews of Sure Heat Infrared Gas Space Heater with Thermostat and Blower

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List Price: $289.99
Sale Price: $257.60
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We ordered two of these heaters from Amazon 30 Jul and received them in early Aug. Both heaters had rub marks as they were poorly packed with only paper to protect them allowing them to rock in the box. We installed them in late Aug and tested them when it was hot (when hot they worked OK). Sep 14th was our first cool day so we lit them and both heaters lit in the orifice area burning flames behind and several inches overtop the bricks which is potentially dangerous. There was a sound like a jet engine at a distance so we immediately turned off the heaters and turned off the propane as a safety measure. We doubled checked to insure the heaters were set for propane and they were. Today Sept 16th we has a specialist, with 25 years experience fixing gas heaters, come out and he said the heaters have a bad design with the propane pilot light on the wrong side permitting gas to build-up before it lights (the gas enters from the other side) causing it to burn in the orifices (there are 5-1 for each brick) and that we should return the heaters. We tried to return them but we are past the return period. Therefore, he said the bricks or thermostat must be preheated so they will light to solve the problem as the problem is because the bricks and thermostat were 69 degrees the day the problem occurred ( that is why the heaters worked OK on a hot August day as the bricks and thermostat were warm then). We wish we had never seen these heaters as we cannot trust them unless we are with them to fix the reoccurrence of this issue. To be fair the heaters do provide heat although 1 brick in each heater does not glow as red as the others.

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Replaced a older heater. This one seems to be doing a god job.

The price was very good and shipment was very fast.

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Delivery was quick, installation easy and the price was right for a thermostat controlled plaque heater with blower BUT after only 2 days of use, the pilot refused to stay lit for natural gas, and it had a roaring noise when the pilot would ignite... not something I was thrilled with at all, could have just been a defect in the one I purchased and returned which is why I gave it 4 stars, I did like it...I only wish that the one I received had worked out.

Honest reviews on Sure Heat Infrared Gas Space Heater with Thermostat and Blower

Was a little larger than I expected, but OK. Had a few dents in it, but again OK. Will find out this winter how well it works.