Tuesday, November 5, 2013

SEI Elkmont Salem Electric Fireplace, Antique Oak Reviews

SEI Elkmont Salem Electric Fireplace, Antique Oak
Customer Ratings: 5 stars
List Price: $563.25
Sale Price: $417.88
Today's Bonus: 26% Off
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We are very impressed with the quality and beauty of this product. Equally impressive is the company, Southern Enterprises. When we received our fireplace, the box was quite battered and we feared what we would find inside. Surprisingly, only one piece was damaged, but of course it was the stone panel and the damage was not able to be hidden. Disapppointed, I called the 800 number for Southern Enterprises, anticipating the hassle of having to repackage the entire fireplace, shipping it back and awaiting a new one. The woman I spoke with was delightful, friendly and helpful. Without hesitation, she offered to send a replacement part immediately. No questions asked. No request to return the damaged piece. She verified my address and the part number and within a couple of days, the new part arrived, intact. It is a pleasure to see that there are still some companies out there who will stand behind their product and put customer satisfaction first. We will definitely consider this company for our future home furnishing needs.

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I bought this for our living room. This is a large room with.a vaulted ceiling . This fireplace makes a surprising amount of heat and takes the chill off the room. The firelight is realistic and mesmerizing to watch. We are very pleased and would recommend it to anyone.

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I give this 4 stars because I like the appearance of the fireplace and the heater works well. The wood finish is very nice, and the faux stone looks good. One caveat, my TV universal remote will also turn on the heating unit. It took me awhile to figure that one out. As long as I am careful where I aim the remote, i have no problem. The assembly instructions could have been made easier. The Chinese translated English left a little to be desired. Fortunately I have assembled cam-lock type fasteners before. Overall, I would recommend this fireplace.

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The best part about this fireplace is that it looks exactly like the picture. No surprises. It looks great in the photo, and in person. The LED lights used to simulate flames looks as good or better then any other electric fireplace I've seen. The heater works well, and it comes with a remote so that you don't have to get up to adjust the flame, the log glow, or the heat. As far as assembly goes, it's not bad. If you've put together department store furniture, then this is easy. If you haven't, it's a good piece to get started with. It's best to have a second set of hands to help steady things, or to move stuff around before it's all together, but you can do it yourself. I assembled it by myself, taking my time and it took an hour, maybe a few minutes less. It looks and works great, and it's sturdy. Very happy with it.

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This is a gorgeous piece of furniture and throws great heat. My son tells me that putting it together was a breeze too. It was a perfect size for the area we had. The only comment I have about it, and it's not a concern or anything we disliked. We ordered the anitque oak colour and it is darker than it looked in the picture. Not a biggie for us and it certainly is a beautiful colour and quality. Love it.

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