Best EdgeStar Server Cool 14,000 BTU Portable Air Conditioner Deals

Customer Ratings:

Installed this unit in my server room and the exhaust blower fan broke in 5 months. The company sent a replacement unit and this unit lasted 2 years then the cooler blower fan broke. It worked well while it was working but considering I have a "As seen on TV" portable air conditioner" in my other server room thats been running for 8 years without failure and cost half as much I wouldn't recommend this product.

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Had mine for only two months then compressor went, all of a sudden BAM loud and jumping,

Now lets see how they stand up to the warranty,

Best Deals on EdgeStar Server Cool 14,000 BTU Portable Air Conditioner

First of all, it does work quite well for a portable unit. None of these will work as good as a window unit, but we need to cool an internal office with no windows. We have bought smaller of the same brand before and had mixed luck, so this time we luckily bought an extended warranty. Like other people mentioned, they cost more to repair than replace. The extended warranty company is just going to send us a new one.

It seems with this brand if you make it past the 2 year mark, they keep going. I'd highly recommend some type of extended warranty.

Honest reviews on EdgeStar Server Cool 14,000 BTU Portable Air Conditioner

READ UPDATE BELOW ALSO!!!!!!!!!!!!

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This unit was a good unit for us. We were really happy with it. It seem to work good, cool good, have all the parts we need, etc. We bought it in 9/2011 and it helped lower the heat in the server room we have.

We purchased it because we have a room with a few servers and wanted to cool it down. We had to put it on its own breaker because with the servers and hardware sometime it would trip the switch which was fine.

So as good as it seem to be we never thought we would be writting this review. DO NOT BUY THIS UNIT!!!!

WHY YOU ASK, after their one year service agreement expired, our unit started to act up. Not blowing out cold air. Well they would not help because it was out of warranty, ok I understand that. They said just contact your local AC repair company and have them come fix it. No problem, just like if we need our house unit repaired. Then as we call around we find that NO ONE SEEMS to repair these units. This company does not have any agreements with anyone to repair them. You can not find anyone who is willing to come repair them. At almost $1000, i figured someone out there must repair these things. My team has been calling and searching for a few days and when I ask the company again here is their reply:

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Hello,

Thanks for contacting EdgeStar. In response to your inquiry:

You can contact EdgeStar Support to obtain a Return Authorization to send the unit to the EdgeStar Authorized Repair facility, and you would incur all costs of shipping to and from the repair facility, cost of packaging the item properly, and the cost of parts and labor.

Please contact us at 1-866-319-5473 to set that up.

Regards,

Michael

EdgeStar Support

service@edgestar.com

866-319-5473

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SO imagine how this will work, your server room or what ever you are keeping cool, you now have to send your AC unit back to them. Pack it up, ship it off and hope you get it back in a few weeks. OH and pay for the cost, which who knows what that might be. It might be the price of a NEW unit.

DO NOT DO NOT BUY THIS!!!!! I understand warranties but how do they sell something that can not be repaired when THEY say have your local repair person repair it.

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UPDATE!!!!!!!!

Got the unit back after a couple of weeks from EdgeStar. Had it less then one month and it BROKE AGAIN, not a different problem but the same problem. You would think paying $300+ for the repair, and over $70 for shipping and handling (almost HALF the price of a new unit) you would get something back that worked.

SO How did this go, well called them and they were so SHOCKED it broke again. They wanted us to ship it back to them again!. This time they would pick up the shipping and repair and not cost anything. Of course, they never fixed it right the first time. They made it sound like they were doing ME a favor. I paid to get it repaired, I shipped it to them, I waited for them to get it done and they could not GET IT right. Just tells you how bad this company is.

SO I go to send it and they ONLY use fedX, and FEDX does not ship these from all their location and THEY WILL NOT BOX IT UP. UPS, they take care of you, boxing, shipping, handling everything. But FEDX, (The walmart of LOW COST shipping), wants you to do it all. You think the company cares NO! That is your issue and your cost and THEY DO NOT SUPPORT ANYONE other then FEDX. As the manager put it to me "We are looking for the lowest cost to use and FEDX has the lowest cost for us" EXACTLY!!!!!!!!!!!!!!!!! You don't care about your customers! CHEAP CHEAP CHEAP, BAD customer support, LOW COST SHIPPING, BAD PRODUCT, and a "WE DON'T CARE AOUT YOU" attitude. This all from the Managment Level of this company.

What is wrong with us American, we should NEVER buy from companies like this! Companies like this should go away!

RUN FROM THEM!

Find helpful customer reviews and review ratings for EdgeStar Server Cool 14,000 BTU Portable Air Conditioner

We measured out our room, took into account how many servers we had, and figured we needed about 12000 btu of cooling. Surely, a 14000 BTU unit would work. Well, it does work to a degree. I guess it is keeping the temperature from skyrocketing, but it runs all the time, never turns off, and temp climbs during the day. I am not sure this unit puts our as much cooling as it claims too. We are purchasing a 9000 BUT unit to help supplement the cooling in our server room.