Monday, August 11, 2014

Discount CyberStat CY1201 - Wireless Internet Connected Programmable

CyberStat CY1201 - Wireless Internet Connected Programmable Thermostat
Customer Ratings: 4.5 stars
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Received this product very quickly along with an email from Motison asking me to call customer service to receive information on a "small glitch" in the WiFi set up process. Was able to install easily though I had to add a wire to the C terminal for power (lots of great advice on that when I googled). Customer support was great when I called to check that I had done the wiring correctly (I shorted the little test lamp and wanted to make sure I wouldn't hurt the thermostat in case I had wired something wrong). The person that I spoke with was eager to help and also explained the easy change I had to make in the WiFi settings before I was able to connect to my unit for programming. Everything from install to programming went smoothly.

I will say that the instructions are not perfect (besides the "glitch"). Setting up the "app" (it's not really an app, just a webpage that can be set up for direct access through your device) can be a bit confusing for those non-techie folks. But I imagine most people buying this are at least as techie as I am.

I love having remote control over the HVAC system. I also like that I can set the Cyberstat program to notify me (by email only) if the house gets too hot or cold or if the thermostat loses wireless connectivity for an hour or more. We recently had an issue with our old stat when we were on vacation and came home to an 84 degree house! At least if I had had warning, I could have called a neighbor to open some windows.

I am hopeful that this product will continue to fit the bill and work as advertised. Right now I am a happy Motison customer!

***** UPDATE 3 days in *****

First I will say that I am still happy with this product itself (yes, I know it's only been 3 days). I did have to come back to take away a star because of the confusing user interface. The controls should be very simple (system on/off, program being run when system is on), but they are not. The combination of choices for "MODE" and "PROGRAM" is a bit confusing. So much so, that I had to call Motison customer service (again) to have them explained to me. I was trying to turn the thermostat off and thought that if the MODE was set to OFF (as opposed to AUTO, HEAT, FAN or COOL), the PROGRAM setting would be ignored. Not true. In fact, I had to set the PROGRAM to MANUAL and the MODE to OFF. Perhaps a table in the instructions showing the combinations and how they work would be helpful in the future (or in the online FAQs). I will say that the customer service rep was patient and helpful!

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I purchased the CY1201 WiFi thermostat on Amazon.com Prime and had it in two days. I found it very easy to install. Since it has no batteries, which is a good thing, it does require a common wire that my thermostat did not have. Fortunately my thermostat cable had an extra wire so this was easy to correct. If I had read the manual completely I probably wouldn't have had to call tech support at all, but I overlooked the part on page 12, System Configuration. As it says clearly on page 9, #10 You must finish system configuration on page 12 to operate your system. Once I did this the thermostat worked as I expected it to. I did struggle a bit with WiFi setup, but once I shut down five other WiFi devices in my home, two cell phones, two tablets and one of our laptops, it worked exactly as it was supposed to. I think the CyberStat was trying to connect on 192.168.1.3 which was already taken by another device, not really sure of this but once I shut down the other devices it connected immediately. One other hint, I did reconfigure my router to just WPA2 security which I think also helped. There were two bonuses that I was not aware of; first you can set the heat setting as low as you want, which is handy for me since I installed it in a vacation home in Ouray Colorado. Most thermostats will only go down to 50 degrees, which is probably a little warmer than you need to keep it to protect against freezing. Second, I felt that the temperature displayed by the CyberStat was higher than actual so I emailed tech support and they sent me instructions on how to go into the manufacturer's settings and adjust it to actual room temperature. I used another device to determine what the actual temperature was and then dialed in the CyberStat. BTW, even though they do not have an app per se for my android phone, if you follow their instructions you can end up with a bookmark on your home page that will take you directly to your settings. So far, I believe the CyberStat is a very good value and does everything and more than I expected it to do. I plan on ordering another one if it continues to perform as I expect it will.

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This thermostat is great, works much the same as the Nest with Internet adjustments and programmability. The set up is quick and easy with any WiFi device, tablet or phone.

We are home most of the time, so haven't really played with the programming option, but it looks easy and powerful with adjustable settings for time of day and season. We use it with our tablets so we can adjust the temperature without getting out of bed at night or for quick fine tuning from our computers throughout the day. It's really luxurious to have that ease of control.

Something I love is that you don't have to use a battery! Our last smart thermostat by some other brand drank batteries at a frantic pace, so I know how frustrating that can be. It's easiest if you have a ground wire available in the wires going to your old thermostat. Worst case scenario is that you hook one up or you get an A/C adapter for the thermostat. Either way, your thermostat will keep working and you don't have to worry about an endless cycle of replacing batteries.

In my case, I had to connect a ground wire, but it turned out to be easy. We had a spare wire that wasn't connected to anything on the old thermostat. A quick peek at the A/C unit inside showed the same color hanging unused, so I loosened a screw touching metal, wrapped the wire around and tightened it. Tada! I had a ground wire (or common wire as they say).

I had the previous version or the CyberStat, which also was working well, but it had a glitch with a one segment of the LED not working, so the manufacturer kindly sent me a replacement model. Great, quick, friendly service! This new model is even quicker and easier set up. Great product and fantastic service at a budget price. Highly recommended!

Honest reviews on CyberStat CY1201 - Wireless Internet Connected Programmable

I had $3000 worth of damage to copper pipes because my furnace quit during a hard freeze while I was away!

Purchasing the CYBERSTAT CY1201 is cheap insurance! I can now monitor the inside temp & if furnace is operating or not.

Customer service from the company is how it should be....first class!

When the older first unit wouldn't connect to my wifi, they immediately sent the upgraded CY1201 second day priority mail & included a return postage paid label.

Works great & gives me piece of mind.

Find helpful customer reviews and review ratings for CyberStat CY1201 - Wireless Internet Connected Programmable

I installed the CyperStat CY1201 on Sunday 10-13-13. Installation (replacing existing thermostat) was very easy and took about 15 minutes. I then logged in to the web site with my Iphone and followed the instructions to down load the App and activate the link to my new thermostat. This process took about 15 minutes. So far so good. The thermostat is working great from anywhere and installation was very easy.

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