Sure Heat Hand Painted Gas Log Sets For Vent Free Fire Places Review

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List Price: $239.99
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Having read some negative reviews prior to purchase, I questioned the wisdom of ordering the Sure Mountain Natural Gas burner. It arrived intact, with no damage to the ceramic logs. I uninstalled my non-functioning gas logs and in less than one hour had the new unit unpacked, installed, tested for gas leaks, and operating.

It does have a whistling sound when the burner is turned to the highest setting, but at that setting the amount of heat produced is more than I want. At the lowest setting it produces more heat than the previous gas logs we were using.

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I was slightly disappointed when I received it. It was much smaller than I expected. I read the descripion several times, but it just doesnt look the same as the picture, I wish I would have spent a little more and bought on with more logs. That being said, I did keep it and installed it with no problem. It works well and Iwe have grown used to it. Once we added a screen door to our fireplace, we like it much better. It does a fine job and does put out good heat. It warms out living and dinning area in about 15 minutes on a cold morning on low setting. I think that having a screen in front of it made us forget about it and just start enjoying it.

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a quality product for a great price. I search the internet high and low and could not find a better deal than this. as far as working goes it does what it says. it puts out moe heat than I need. it was easy to setup and use. however there was a slight odor when I first met the logs the odor has since went away

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The ceramic logs are horrible. They have charred and give off a black discharge that has left black dust all over my house. This is not a vent free product and is cheaply made. I will be replacing it with a higher quality product and throwing these logs away.

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I have just arranged to return this set to Amazon. Despite repeated attempts by ourselves and later by a plumber, we could not get the burner to light. We checked the gas line to the fireplace and the gas pressure. No problem with either. We also checked all of the fittings. The pilot lit okay and burned with a steady blue flame, so we know that gas was reaching the burner. The problem was likely the regulator, but I refused to pay any more money than I already had to try and fix it. Amazon will refund my purchase price, but the initial savings on the item was eaten up by the extra cost of a plumber. I considered asking for a replacement, but really don't want to take another chance on a product from this manufacturer. The picture looks nice. Shame I can't tell you that it actually looks that good when burning in the fireplace.