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When the matress pad came and I put it on the bed (which is a Select Comfort with an articulated frame), it worked for a part of the first night and then began flashing F2 which is their code for "this isn't working any more". I called Dealyard and they agreed it was broken and I should return it. They said I just had to return it via UPS and leave a message for them, and they would send out a new pad before they had even received the original back. Good service, I thought I'm impressed. However, a week later I still didn't have it and had to call again. There was some glitch between the message (which they had logged) and the send it out again. So, not so good execution of a good strategy. We got the new one and guess what one night; started flashing F2 again and wouldn't work. I was now very unhappy and ready to return the product and give up. BUT I tried one more thing I moved the electronics away from close proximity to the Select Comfort electronics and GUESS WHAT it now works fine. I gave it a "3" because it's only been a week but am recommending the product because it looks like the problem could be Select Comfort's rather than the mattress pad. Just a warning if you're using multiple electronics, especially with remotes.
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We have placed this Mattress Pad on a split king bed by select number. It fits the bed nicely and stays on and in place when the bed is adjusted. The heat from the pad when set on high is appropriately warm enough but does not ever seem to be burning hot even when left on all night. This is great for injuries and back problems.
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