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I ordered this portable A/C unit after much research. I decide to go with the highest btu rating available since portable units are not as effective as large window A/C units... and I'm glad I did.It arrived promptly, in good condition and it blew cold air right out of the box. Living in the arid desert climate of Las Vegas, NV we often get temps in the 110-115 F range (or even higher). This A/C unit kept the temps in the mid 70s to low 80s in a 540 sq ft 3-car garage all summer (I only run it when I'm working out there). I have the unit safely positioned on top of a 6 ft high metal storage cabinet with the exhaust hose exiting through an existing wall vent at that height (the ceilings in our garage are 9 ft). That way, the air intake on the unit is pulling the warmest air near the ceiling and blowing the cold air down... makes a big difference. If the unit was on the floor, it would be pulling in cool air from the floor, never clearing the warm air from the upper half of the space.
Everthing was going great for 3 months until the unit chimed and presented a code P2 on it's display. The product manual said that means the unit needs to be drained of any accumulated water/condensation inside. There are 2 drain plugs on the back of the unit. I got a bucket and opened the top drain and there was nothing more than a drop of water there. The bottom drain was dry... no water. Regardless the unit would not run, still displaying the P2 code. I wrote to the seller (supermarket88) through the Amazon e-mail contact system and they responded the very next day with an e-mail followed by a phone call. The bottom line is, the problem had apparently resolved itself overnight. It had been extremely humid here for almost a week with lots of rain (unusual weather for us) and the unit just needed to dry out. I was told that the internal moisture sensor is very sensitive and that it must have been fooled by the extreme humidity.
The A/C is working just fine again and I'm pleased to have received such great customer support. I would recommend this product and supermarket88.
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