Review of Friedrich Kuhl SS10M10 Window and Thru-Wall 9500 BTU Commercial

Customer Ratings:

There are two similar units that Friedrich introduced this year-see the review for the SS12M10 done by "obmot" and the review for the SS08M10 by "dub". Both of these reviews are detailed and reflect my personal experiences with the SS10M10. Now here is what I have to say: I bought two of these. One came with the compressor ripped off the mounts and had to be returned. The packing experts at Friedrich decided to skimp on the protection for shipping. Whoever was responsible for this packing problem may be unemployed. Judging by the few reviews that I have read the problem is persistent and will probably be corrected so Friedrich doesn't have to deal with so many returns. Because the A/Cs are very heavy and packed in a huge box returning the unit was not fun. I had to take the old unit in a taxi and it barely fit (even though I used a smaller box). One of the batteries that operates the controls died after two weeks; Friedrich was very nice and sent me a replacement for free and a back up for the non-dead unit. The unit is large and heavy for 10,000 BTUs but this can be considered a "good thing" in that the air throw is superior to smaller units and I intend to leave these monsters in my NYC apartment "forever". Also, the unit is very nice looking. The fan cycles on and off too much on auto. A steady noise is less distracting to me then an intermittent one. I switched to "continuous" mode and probably pay a few extra dollars in electricity. Both units cool very well and the EER is excellent. Both units are noisier than one would expect. You may have to shove additional foam to seal noise that leaks from the cracks in between the unit and chassis. While this is really no big deal, most people may not pay attention to this need and would expect such an expensive unit to have the noise better controlled by design and not by consumer intervention. One unit had a rattle problem with the plastic air vents. I solved it by damping the vent with a two small rubber pads that I had to stick in between the vents. The controls are good and extensive programming is possible-more than a normal person would ever need. The ability to shut out the display light is nice. The ability to dim the display to 20% is a good feature but not properly implemented because when the unit changes its cooling mode (automatically) the display brightens to full--try sleeping with the flickering between dim and full in a dark room-not very user friendly. I hope Friedrich learns from these new consumer reviews and improves the units as they are very handsome and have, for the most part, good build quality.

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the a/c works great , and most of all its very quite , and the energy saver is fantastic ,uses less volts & wattage , a very good buy