This vacuum began to short out on me after just two weeks of usage. Now, I can't run it for more than 5 minutes at a time without it over-heating and shutting off on me. It takes AT LEAST a half hour before it will turn back on again. Not very conducive to a productive cleaning session!
An interesting note: The vacuum I had prior to this one was another Shark brand, but a different model. THAT vacuum lasted all of perhaps not quite one whole year before it began to lose suction.... and shortly thereafter, it completely died.
Do yourself a favor and avoid this vacuum at all costs! Find the money for a really good Hoover Wind Tunnel or an Oreck! These cheap vacuums or maybe it's just this Shark brand(???) are not worth the money.
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We bought this for doing our hardwood, tile & vinyl floors, and have been nicely surprised! It's inexpensively priced, and does a great job. The turbo brush works well on furniture; it's light enough to lug up and down the stairs.
This vacuum is like a super DustBuster, all grown up. It's lightweight, but more powerful than a DustBuster style, plus it has a HEPA filter and is easy to empty. But, other reviewers are right -no good on carpets. Carpets really need an upright vacuum with a beater brush.
Now I have TWO vacuums. For years, I had a canister vac with an attachable beater brush, but I got tired of hauling it around. (If you have a canister, you know what I mean.) It was flexible, being good for both bare floor and carpet, but every time I switched floors, I needed to take on & off the beater brush. So I'd do all the bare floors, then add the attachment and do the carpets. I really like my current arrangement: this Euro-Pro Shark for bare floors, and an upright for carpets, both lightweight. I just haul out whatever I need, and there's no need for an equipment change.
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Works great on hard surfaces and carpets. Customer Service is horrible, though. We enrolled in the "Shark Free Filter For Life" Program but haven't received a filter in over a year (the program stipulates one every 6 months). When I called the toll-free number, the agent was unfriendly and unknowledgeable. She never apologized once about the missing filters. When I asked what had happened, all she was willing to give me was that I didn't receive the filters because of "some technical problem." I would NOT get another Shark vacuum for this reason.
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I just use it on hardwood and tile and it still doesn't pick up cat hair basically it's a very noisy fake vacuum cleaner. The suction on it after 2 months of light use is about the same as a very soft breeze.
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It sucked fairly well for about a week. Now it won't even suck up the smallest visible piece of tissue paper despite my having cleaned everything on the vacuum several times. I have contacted the company three times and they have never answered my email nor my postal mail. It is worthless as a vacuum since, as I said above, it won't pick up an extremely small piece of tissue paper, cat hairs, or anything else that I can see.
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