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List Price: $350.00
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After purchasing and returning a cheap Mr. Coffee steam espresso machine that produced nothing close to a real espresso, I decided to get serious about finding a solid "entry-level" espresso machine. I did an exhaustive (ie: ridiculous) amount of research, reading reviews at a myriad of sites, comparing prices, talking to friends who consider themselves "espresso experts", etc. What I found first is that you will never find 100% agreement on a given machine. Second, you have to establish your price range. It does seem that with espresso machines, the more you're willing to pay, the more you get, either in features, design, longevity or performance. For me, despite my friend raving about his newest $700 "it does everything except read the paper to you" machine, as a first time home machine buyer, I wanted to limit my first expenditure. So I set a max budget at $250 and learned about every possible option.
I won't go through the reasons I didn't buy other machines and it is possible that many I chose not to buy would have been perfectly good. What I will tell you is that thus far, about 3 months and 100+ espressos later, I am extremely happy with my DeLonghi EC702. The bottom line is that it produces a perfect crema with a rich taste. The steaming wand, though not perfectly designed, works well and I can make excellent Lattes. I feel it is important to add that like any machine, it takes some practice to produce the perfect espresso. There are so many human variables that come into play how long to let the pump run, proper warm-up time, type of coffee, the grind, how much you compact/tamp the coffee, etc. that no two people will get the same results. However, the performance of this machine has been flawless. I have not experienced any leaks or problems. I have followed the instructions carefully from the first use, kept it properly cleaned and it has rewarded me with a great cup every day.
Some other positives:
Very good clearance between the bottom of the filter holder and the base. I have a nice size cappuccino mug (in addition to standard espresso cups) and it fits perfectly. Apparently this is a problem with some other machines.
Two size filters one for single shot and one for double shot espressos.
Filters also use the ESE pod system if you're into that. I don't use pods.
Large, easily removable and cleanable water holder.
It looks great. All silver, mostly metal. Doesn't have any of that cheap looking black plastic.
Warming tray on top really works. I store my cups and filters on top and they are nice and warm after about 15 minutes, which is the recommended warm-up time. And BTW this is not a problem. I get up, walk in the kitchen, turn it on. By the time I come back into the kitchen after getting the kids going, it is ready. Those people who complain because they have to wait a few minutes need to re-evaluate their addiction to coffee.
Great price point. Under $200.
Some notes:
Yes, it is somewhat noisy for the 15 seconds it produces the coffee but it is a pump machine, which you must have. My kids running around in the morning make far more noise than the machine.
Your first 5-6 cups will taste like battery acid. I was warned of this from an experienced friend. All new machines must be broken in to eliminate that metallic taste. So when you get it, after following the directions and running water through it a few times, then make several throw-away cups of coffee as well. I used a less expensive coffee for this instead of wasting my good stuff. Allowing the coffee flavor to permeate the filters will properly prep the machine.
You must clean it at proper intervals. The machine even comes with a bottle of descaler.
Buy an external tamper. It will make it much easier on you, help you be consistent in your tamping and will keep the machine cleaner. I bought the $8 Terry's Tamper on Amazon and it is the perfect size for the DeLonghi filter. Don't waste your money on expensive tampers.
Make sure you use the proper very fine grinds meant for espresso machines. I took one bag of beans to a grinder at Trader Joe's and set it to the finest grind, which I thought was great. However, I later bought a can of Illy pre-ground for espresso (a fabulous coffee by-the-way) and learned that my public grinding was nowhere near as fine. So my espressos improved even further using a better grind.
So there it is. I actually purchased mine at Bed, Bath & Beyond as a 20% off coupon brought the price down to equal the generally better Amazon prices, but also allowed me an easy, walk-in no questions asked return policy if I wasn't happy.
I hope this helps people. I felt I owed a review as thanks to all those whose reviews I leaned on. My final thought is that once you get hooked on making your own espressos, even with a good machine like the DeLonghi, you do start to see the value in the really expensive machines that are fully automatic and even grind the beans like my friends $700 gizmo. But for the regular guy who doesn't mind a little manual labor and doesn't have $700 to drop, I highly recommend this machine.
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I have been making espresso at home for 30 years and have gone through 3 machines prior to purchasing the DeLonghi. The first was purchased in Rome in 1978 when home-brewed espresso in the US was a rarity. That machine lasted 10 years before the pump blew out and looking back it just made 'acceptable' coffee. I next purchased a Krups (from Amazon) and ran that one to death in 10 more years. It was a fine machine but not surprisingly, it did wear out. A good value for the price and I got a lot of service from it. Then I got a Braun which was totally serviceable for yet another 10 years....do these things all last 10 years? I guess so. When it was time to purchase another espresso maker, I chose the DeLonghi EC702. What a nice surprise! It heats up really quickly, and despite the owner's manual that says let it warm up for 15 minutes before you brew the first cup, I find you can get a perfect cup after only about 3 minutes of warm-up. Then, hit the 'milk steamer' button and in just one more minute it's hot enough to do the milk for a great cappuccino. The steamer nozzle is the first I've seen that can be EASILY dismantled (two small pieces to pull off) and rinsed. Former models had to be scrubbed with a scouring pad occasionally to scape off the residue left on the nozzle. This DeLonghi setup is far better and the steamer nozzle is always clean and ready for your next cappuccino. The drip tray (plastic with a metal grid) pulls off for easy cleaning too. Being a coffee-hound, I use the double-filter basket to make a single cup, although the photo shows two demitasse cups being filled side-by-side. Really, I'd recommend this machine without reservation. It's good-looking, easily cleanable, warms up super fast, quickly steams the milk to a lovely froth, and filling the water reservoir is a snap because it pulls out like a small drawer so you can squirt more water in from the sink's dish sprayer without needing to remove the entire reservoir from the machine (at least that's how I do it). A full reservoir makes about 4 good-sized cappuccinos with frothed milk before needing refilling. All in all, a GREAT machine at a GREAT price. Buy it!
Best Deals on DeLonghi EC702 15-Bar-Pump Espresso Maker, Stainless
Basically all of the negative reviews they did not read the instructions well enough. This thing kicks ass for a 15 bar espresso/cappuccino machine for under (...). Perfect crema, nice steam, cleans easily. Sexy stainless. Of course it doesn't have auto on-off... IT IS AN ESPRESSO MACHINE! The timing is different every time as the water pumps through, and how will it know if you are making a short, a double or if you want to turn it off early? If you are too lazy to push a single button to start and stop the pump, get a "Mr. Coffee" and quit whining that your appliance doesn't tie your shoes for you... The steam nozzle only leaks if you don't close it. If you don't put the lever back to the closed position all the way, yes, then water sprays out. When it is not in steam mode and the valve is open it sprays water, thats what it is supposed to do (for tea, etc.). It is not that complicated a machine, but common sense is uncommon to most people. It heats up fast, makes a delicious cup of cappuccino or espresso and cleans up easily. The warming rack on the top is designed well also. It makes me happy to turn this thing on in the morning. It prefers finely ground espresso, not espresso ground for drip machines or stovetops. If you are a "pod" person, you should be ashamed and really don't need this machine. This machine is for brewing a real cup with fresh grounds.
If you can work simple machinery and like espresso/cappuccino from freshly ground beans, get this machine and enjoy.
If you are a bit lazy and prefer everything to be automatic and are the type to use "pods", do not get this machine.
Honest reviews on DeLonghi EC702 15-Bar-Pump Espresso Maker, Stainless
I purchased this item 2 months ago and have been using it daily ever since. Previous posters were correct on the steamer wand (it IS a bit restrictive, I suggest purchasing one of the smaller frothing pitchers rather than a big one). Also, it *DOES* put out a lot of water through the steaming/frothing wand when you first turn it on, but you can get around that (more on that later).
It DOES produce a FABULOUS Espresso shot, Cappucino, Latte's, it tastes MUCH better than Starbucks to me and it only took me two attempts to get my technique down to where it's NOT a problem.
1. Loading coffee. I use half and half Lavazza in the can with the mark on it that has the Espresso picture and half any local bean ground to a #3 setting in the store my preference is for Blue Jamaican. Put the local ground half in FIRST, then put the Lavazza in on top of that.
2. Tamping. This is NOT a "press as hard as you can" thing. I use the double size grind basket, and a full scoop looks just SLIGHTLY rounded ABOVE the top edge BEFORE I tamp it, using a light "tapping" force like I'd knock on a door lightly. Tamp it LEVEL with the top of the basket, then use your finger to wipe around the EDGE of the basket top to get rid of the grinds that are on the edges where it will seal. Keeping the seal clear of grinds will prevent leaking.
3. Turning on the machine for warmup: I put it on STEAM first. This is important. Don't open the steam knob yet, just let it warm up and give you the green light in the STEAM setting. Put a towel under the steamer wand. Once the light is green, open the steam valve and watch the water come out of the wand for 5-10 seconds until it's all STEAM. This will purge the tube of water AND give you a nice warm steam rag to clean the wand AFTER you're done. When it's STEAM coming out, turn the valve back off and switch the machine to Espresso and wait for the light to go green again.
4. Brew Espresso as directed. It will LOOK like it's foamy coming out. Once it SETTLES in the cups for a few seconds, you will see it is mostly espresso with a nice layer of Crema on top (assuming you have the glass tumblers that are available on Amazon pretty cheaply worth it!) Don't worry that you have to manually turn it on and off, this takes about 30 seconds, just sit there and watch it, not a big deal.
5. Switch back to steam mode, wait for green light again. Put milk pitcher under frothing wand, froth your milk, then make your Lattte / Cappucino as desired. Hint: If you like a hot Latte like I do with a creamier taste, I microwave the milk first for a minute. This gets the milk up to temperature to where, by the time it's frothed LIGHTLY, with a minimum of water/steam added into the milk, it's hot.
All of the above takes me about 5-7 minutes.
All in all, I'm HIGHLY satisfied with this machine and would DEFINITELY recommend it. Heck, I bought one for my dad for Father's Day. :)
Find helpful customer reviews and review ratings for DeLonghi EC702 15-Bar-Pump Espresso Maker, Stainless
Pros: Brews excellent espresso with abundant crema, dual thermostats for brewing and steaming, two different sizes of filter holders, one of them allows you to use E.S.E. pods, good frothing, cup warmer, attractive look all at a good price.
Cons: Removable water tank not ease to reach in a tight counter space, I would have liked to see more flexibility in the frothing wand, the design leaves too little space both sideways and below to maneuver with the pitcher, cheap plastic, fragile looking bottom tray that contrast with an otherwise stainless steel solid body.
Although there are much better pump driven machines out there you may find out that the much higher price doesn't have much impact in the quality of the espresso and sometimes even in the quality or functionality of the machine. For a budget minded person, this is a good choice in its class.
Now a few words about the different espresso makers to help you make a choice. I have owned all three types.
The traditional stove top maker, pros: is cheap, last a lifetime with little care, keeps the coffee warmer longer, cons: it is messy, slower in comparison with steam driven machines and requires attention while brewing, doesn't make crema by itself and of course you need a separate frothing device for cappuccinos, size of the brew rigid you will need different sized machines to brew for just yourself or 3-4 people or you'd be wasting coffee. Still the most popular household machine in espresso loving countries and localities like Italy, Cuba and Miami.
Steam driven machines, pros: fast, inexpensive, durable, can be left unattended while brewing, integrated frothing wand, more flexibility in the size of the brew, cons: Espresso quality while similar to that of the stove top cannot match that of a pump driven machine, no crema, coffee gets cold fast.
Pump driven machines, pros: great tasting coffee with crema, integrated frothing wand and other convenient features, cons: always more expensive, lots of parts and electronics makes them pron to fail or wear much faster than the two other types, brewing requires full attention and some technique, the machine needs priming too so this are not machines for people on the run.
Finally, the quality of the espresso is in a good part a function of the quality of the coffee you use regardless of the machine, pump driven machines definitively give you a better tasting coffee all other things equal but requires you to learn some techniques and won't compensate for bad coffee.
However, I must say that taste varies. Some people here scoff at this or the other brand of coffee and recommend particularly expensive brands as a show of their taste and sophistication. Follow you own instincts and taste, experiment with different brands and techniques (grinds, degrees of roast, tamp strength) until you find the most satisfactory to you. Many will find out that good coffee doesn't necessarily have to be made and packed in Italy. I personally use inexpensive 30 cents an ounce or less Latin brands which suit my taste well for everyday use. When it fancies me I buy something more expensive for a gourmet experience. Bottom line, you don't have to break the bank to enjoy a good espresso just like you don't have to go every day to a gourmet restaurant to have a good meal.
Update April 14, 2012
I have owned this machine for more than two years of daily use and still running fine with all its original accessories. I have performed descaling with the recommended product twice. I notice a significant improvement in performance after each one even though I used filter water and in my area the water is not hard. In areas with harder water you may want to follow strictly the manufacturer recommended descaling schedule or do it more frequently. I also recommend to clean well the area outside and around the boiler removing the gasket as natural coffee grease accumulates and that may influence coffee taste as well as the boiler iteself. Same for the coffee holders.
